University of Twente Student Theses
Critical success factors of customer relationship management in a service-oriented business
Huisman, Alyanne (2012) Critical success factors of customer relationship management in a service-oriented business.
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Item Type: | Essay (Master) |
Faculty: | BMS: Behavioural, Management and Social Sciences |
Subject: | 85 business administration, organizational science |
Programme: | Business Administration MSc (60644) |
Link to this item: | https://purl.utwente.nl/essays/61925 |
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