Critical success factors of customer relationship management in a service-oriented business

Huisman, Alyanne (2012) Critical success factors of customer relationship management in a service-oriented business.

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Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/61925
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