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Het Nieuwe Werken voor leidinggevenden : anticiperen op basis van de professionele identiteit, relationele identiteit en LMX

Weele, A.H.E. ter (2012) Het Nieuwe Werken voor leidinggevenden : anticiperen op basis van de professionele identiteit, relationele identiteit en LMX.

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Abstract:The New World of Work (Het Nieuwe Werken) is a phenomena which is more and more used by organizations. Managers have an essential role in the successful implementation of NNW, but yet there is little know about the anticipation of managers to NNW. This research was conducted within the municipality of Zwolle where NNW is in the run-up phase. The survey shows that managers’ anticipation on NNW is based on their professional identity, relational identity and the (quality of) the LMX relationship with employees. This study investigated how and to what extent the professional identity and relational identity affect the anticipation on NNW and how these two factors influences the assessment of the LMX relationship and the anticipation on NNW indirectly. Then, based on the results of this research, is shown how communication can contribute to a successful implementation of NNW. Within the research organization eleven managers are interviewed about the way they anticipate on NNW. For a objective assessments of the results, an external respondent is also included. This respondent is working with NNW for more than a year. The results show that the professional identity has no influence on the anticipation of managers at NNW directly. The direct influence is exercised by the collective relational identity, which means that the organizational interests most of the time are leading for the managers’ anticipation on NNW. It does appear that in some cases managers can experience NNW as a threat to their professional identity, even if this is not noticeable. The advice to the research organization is therefore to be mindful of the well-being and the professional identity of mangers and to invest in the confidence that executives have in their employees.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:05 communication studies
Programme:Communication Studies MSc (60713)
Link to this item:http://purl.utwente.nl/essays/62264
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