University of Twente Student Theses


Measuring social value creation - A quantitative study among social entrepreneurs

Christlieb, J. (2012) Measuring social value creation - A quantitative study among social entrepreneurs.

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Abstract:The purpose of this study is to gain further understanding of how to measure social value creation in the field of social entrepreneurship and to reveal factors that correlate with either high or low impact enterprises. Performance measurement of a commercial business is assessed through the amount of profit it generates. Such a standard approach enables entrepreneurs to keep control over their business projects and strategically manage activities towards profit maximization. In contrast, social entrepreneurs strive for a maximization of social impact. A standard methodology that evaluates the success of a social initiative is non-existing and thus it is difficult to manage a social enterprise in an effective and efficiency way towards a social mission related objective. The study follows two research approaches. On the one side, it attempts to develop an alternative social value measurement model on the basis of a thorough literature review. On the other side, an exploratory analysis of 300 social enterprises based upon a second measurement model derived from the dataset discloses factors that correlate with either high- or low impact social enterprises. A social value creation measurement model that was constructively developed upon Sen’s capability theory is easy to use and quickly implemented by social entrepreneurs. The idea of the model is to assess social value creation from the perspective of the capability set of a beneficiary. A capability set is described as the individual well-being freedom and implies the de facto opportunities someone possesses to do and to be what is most valuable for the person. This model enables social entrepreneurs to assess the individual- and total impact creation as well as the financial effectiveness of the social enterprise.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
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