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A design-oriented research of Thales’ capital expenditure process : scrutinize the Capital Process and resolve occurring constraints

Boerkamp, S. (2013) A design-oriented research of Thales’ capital expenditure process : scrutinize the Capital Process and resolve occurring constraints.

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Abstract:The origin of this research arises from Thales’ unfinished intention of streamlining its Capital Process. Thales experiences possibilities to improve its capital expenditure process and wishes to investigate the possibilities to improve the Capital Process. Preliminary investigation of the Capital Process is done by obtaining the prescribed workflow from the system of accounting and internal controls. Based on this workflow the performed actions on the work floor were analysed by means of conversations with involved staff1. By the realization of investments in fixed assets, it can be stated that the capital expenditure process is effective. However, process analysis and the input of staff revealed opportunities for improvement of its efficiency. Process analysis and the contribution of involved staff made clear that the process can be more efficient. Thales perspective of the Capital Process is a fully integrated capital expenditure process in its Enterprise Resource Planning system2 Oracle, wherein this research provides the first steps to accomplish this perspective. Two main recommendations are made to accomplish the first improvement of the process: (1) introducing a digitalized capital expenditure process with standardized request- and disposal-forms; and (2) providing a total overview of the tasks and responsibilities of the staff involved in the Capital Process. The introducing of a digitalized capital expenditure process is done by describing the system requirements. Such requirements ranges from (reminder) milestones that must stimulate or ensure actions to be performed to describing the tasks and responsibilities of involved staff in the capital expenditure process. In line with the last mentioned, is the second main recommendation of providing a total overview of the tasks and responsibilities of the involved staff in the Capital Process. It contributes to the improvement of the Capital Process by (re-)introducing work instructions and supports the introduction of the new digital capital expenditure environment. The above mentioned main recommendations fulfil the first steps towards a fully in Oracle integrated capital expenditure process. Realization of a fully integrated process cannot be achieved until Thales performs all Capital Process linked processes in Oracle-modules, therefore this research came up with compromise that can function as handhold for the future fully integration improvement. Besides the two main recommendations that improve the Capital Process efficiency, research findings showed other opportunities for improvement. These recommendations do not influence the process efficiency directly but are worth considering.
Item Type:Essay (Master)
Clients:
Thales, Hengelo
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/63392
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