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Why does the Great Game of Business program work? Literature review and cross-case analysis

Katier, Rick (2013) Why does the Great Game of Business program work? Literature review and cross-case analysis.

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Abstract:In this study we examine why the Great Game of Business (GGoB) program works. The program of the Great Game of Business is in the literature referred to as open-book management (OBM). The GGoB program has proven itself over the years in the USA. Eight aspects are extracted from the literature about open-book management: games, information sharing, education in business literacy, empowerment and accountability, goal setting with employees, job security, and communication of results. Sixty-four reports of organizations were analysed in this study, to examine whether these eight aspects were often mentioned and pointed out as reasons why the implementation of the GGoB program was successful. Furthermore, the organizations are categorized by revenue, number of employees, number of years they participated in the GGoB program, and whether they won an ‗All-Stars‘ award. For each category, is analysed how often the eight key aspects were mentioned in the reports. By doing so, it was possible to make assumptions about the implementation of the GGoB program. Also, included in the theory section are some difficulties and concerns, which are mentioned in the literature about OBM. The results of this study show that five out eight aspects were most important to explain why the GGoB program works. These five aspects are education in business literacy, games, bonus programs and employee ownership, empowerment and accountability, and goal setting with employees. Aspects shown to be less important for explaining why the GGoB program works are communication of results, job security, and information sharing. In the discussion section of this paper, theoretical implications with directions for future research and practical implications are drawn.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
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