University of Twente Student Theses


Creating a Theoretical Framework for Healing Environment Research

Lorijn, M.R. (2013) Creating a Theoretical Framework for Healing Environment Research.

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Abstract:With an increasing amount of patients, healthcare quality is of growing importance and with it, the satisfaction and experiences of the patients. One of the leading businesses incorporating this view is Philips Electronics Nederland B.V. With their Ambient Experience products, healing environments are created for patients. These environments aim to reduce stress and empower patients within the healing environment. With this development comes an extensive field for Philips to do research on patient and staff experience. While far over a decade in development, the healing environment research process itself has never been studied in a methodical manner. Objective – This study aims to understand the healing environment research process and visualize it in a theoretical framework. This knowledge can then be used by researchers and management to further improve the current healing environment research process and to extend the current evidence base for the Ambient Experience products. A comparison is made between the research in the professional and academic setting. Method – 15 research experts from both professional businesses and academic settings were interviewed on their experiences in qualitative and quantitative research within the healing environment context. The transcripts of these interviews were analyzed by means of the Grounded Theory approach, and the concepts were prioritized using the MoSCoW method. Results ¬– A theoretical framework has been created on the research process of Philips Healing Environment. By using input from researchers and relevant literature improvements are proposed that will increase the quality and efficiency of research in the professional healing environment context.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology MSc (66604)
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