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Benchmarking Communication and Motivation in Engineering Projects: Development of a benchmark instrument for communication aspects in engineering projects impacts of BIM

Snoep, T.J.A. (2013) Benchmarking Communication and Motivation in Engineering Projects: Development of a benchmark instrument for communication aspects in engineering projects impacts of BIM.

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Abstract:Introduction and background Until recently, Building information modelling(BIM) was almost only used in the Architecture Engineering & Construction(AEC) industry, but the reported positive perceived impacts have caught the attention of civil industry. A frequently mentioned and large barrier for implementation of BIM is the lack of empirical evidence on the perceived benefits of BIM. There have been qualitative efforts to provide project actors with the empirical evidence, but the perception of great value in such qualitative methods can be described as a by-product of the complex nature of the construction process, in the face of a general lack of quantitative data. This study focuses on developing a benchmark instrument, which is capable of measuring communication and motivation potential in a civil engineering firm quantitatively. The philosophy behind the development is that the data from the instrument should be able to provide quantitative evidence that BIM impacts these concepts Main results I developed the benchmark instrument based on two well established measurement tools from the respective theoretical fields and gathered data via a survey study at Grontmij. With the gathered data, I was able to determine that the instrument provides valid and reliable quantitative results on the communicational concepts. I also determined that instrument requires revision of the motivational concepts before it can provide inconclusive quantitative evidence for the impact of BIM. Furthermore, the data showed that BIM had not yet impacted the respective concepts at Grontmij, and provided findings that were not anticipated based on the literature which indicate synergy effects between the communication and motivation potential concepts. Wider Implication The benchmark instrument can be used to measure communication aspects and provide quantitative evidence of an impact of BIM. The instrument also provides new and currently unavailable benchmark scores for both communication and motivation potential concepts in civil engineering consultancy firms. These scores can be used by companies in the industry to assess their performance and guide improvement processes. The instrument has also shown synergy effects between communication and motivation potential concepts, which can provide the basis for future research on that subject.
Item Type:Essay (Master)
Faculty:ET: Engineering Technology
Subject:85 business administration, organizational science
Programme:Construction Management and Engineering MSc (60337)
Link to this item:http://purl.utwente.nl/essays/63596
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