University of Twente Student Theses


Politeness and Alignment in the Virtual Guide

Jong, M.A. de (2007) Politeness and Alignment in the Virtual Guide.

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Abstract:The Virtual Guide is a conversational agent that did not understand much of what the user said and did not have much to say at first. This project focused on changing this by increasing the variation of her language and by letting her align her language to that of the user, much as a real person would. As such, the main goal of this project was to increase the believability of the Virtual Guide. Before this was possible, the basic features of the Guide had to be studied. This yielded usable documentation for the Virtual Guide for future work on the Virtual Guide. Subsequently, these features were improved upon. This was done by increasing the number of utterances the Guide can understand. Support for dependant clauses as well as multiple dialogue acts per user turn. New ways for the Guide to express itself were added. Other improvements include better coverage and more informing answers to questions that are out of the Guide’s domain and support for short expressions of multiple words.
Item Type:Essay (Master)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Programme:Interaction Technology MSc (60030)
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