University of Twente Student Theses
How do multilevel nonprofit governance systems operate? A case study
Rooij, E.H. van (2013) How do multilevel nonprofit governance systems operate? A case study.
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| Abstract: | The purpose of this thesis is to describe the multilayered governance system of a healthcare provider (offering long-term healthcare e.g. nursing home care, residential care and home care) with its corresponding responsibilities, roles and accountabilities of different internal actors who execute governance functions. Results from a survey among 3 board members and 6 top managers and interviews with 1 board member, 4 top managers, 10 middle managers and 6 nurses indicate that different employees carried out or were involved in governance functions. Not only the board of directors were involved in boundary-spanning, strategy for-mulation, policy-making, monitoring & supervising and providing accountability, but top management as well. Decision-making authority with regard to governance functions was centralized at the upper echelons of the organization. By carrying-forward information with regard to internal bottlenecks and opportunities middle and top management provided to be an important informer of decision-making for the board of directors. |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 85 business administration, organizational science |
| Programme: | Business Administration MSc (60644) |
| Link to this item: | https://purl.utwente.nl/essays/63938 |
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