University of Twente Student Theses


Testen gebruiksvriendelijkheid van mobiele applicatie en website als nazorg

Dusseljee, Anne-Marieke (2013) Testen gebruiksvriendelijkheid van mobiele applicatie en website als nazorg.

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Abstract:Several studies and a meeting of chronic pain patients have shown that chronic pain patients have troubles to continue with what they learned during their treatment when they are back home. In order to ensure that that number of chronic patients who have troubles with it will be reduced a mobile application and website has developed in collaboration with ‘Roessing Research and Development’ (RRD). This mobile application and website will be served as a follow-up program for chronic pain patients. The application called ‘NaDien’ and the components of de application are based on Acceptance and Commitment Therapy (ACT). In rehabilitation ‘het Roessing’ chronic pain patients get a multidisciplinary treatment with the components of ACT. The main goal of ACT is that patients learn to accept their pain and that they continue to do things what they find important in life. In this way, the psychological flexibility of the patients will increase and this is positive for their functioning in daily life. In this study has the usability of the mobile application and the website been investigated. The tree themes of usability that are examined in this study are system quality, content quality and service quality. To test those tree themes of usability an interview schedule has been used. This schedule consisted a number of scenarios which where a sort of assignments. The 14 participants in this study had to perform the tasks as well as possible and they had to use the ‘think aloud’ method. During making the tasks they had to think loud and say what they were doing and thinking. After the 14 interviews a coding for the three themes of usability has been made. The results showed that on all of the tree themes of usability (system quality, content quality and service quality) thinks could be improved. In addition to a number of limitations, the participants were generally very positive about the mobile app and the website. All patients in this study would like to use the application after their treatment.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
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