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How do chronic pain patients and professionals assess the usability of the on Acceptance Commitment Therapy based mobile application and website NaDien?

Maklenburg, Nora van (2013) How do chronic pain patients and professionals assess the usability of the on Acceptance Commitment Therapy based mobile application and website NaDien?

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Abstract:Background: The center Roessingh treats patients with chronic pain and chronic fatigue with Acceptance Commitment Therapy and mindfulness training. Acceptance based interventions like ACT is an empirically-based psychological intervention that uses acceptance and mindfulness strategies to increase psychological flexibility. After the intensive eight weeks treatment it appeared that patients have difficulties to apply the learned techniques at home, because the transfer from the intensive treatment to the time afterwards is too big according to the course participants. Therefore, a Mobile Health App and website was developed to support the patients with an e-health program during and after the ACT- treatment at the rehabilitation center. The usability is tested to make it more consumer friendly, so patients keep using it to prevent a decline in the positive effects of ACT. Method: In this qualitative usability study, fourteen participants took part, consisting of e- health experts, professionals and chronic pain patients. The think aloud method was used based on scenarios and interview questions and coded in system,- content,- and service quality to figure out the usability of the website and mobile application. Results: The respondents managed most scenarios well. Still also some difficulties managing the scenarios took place and technical errors occurred. Conclusion: The assessment of system, - content, - and service quality got in total good results. Even though the respondents valued some parts of the application, changes need to be made. It is recommended to rework the mobile application and website NaDien and change some parts of it to make it more consumer friendly. Furthermore, it is recommended to make a pre- and post- test to measure the effects of NaDien.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
Link to this item:http://purl.utwente.nl/essays/64121
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