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DIGITALISERING TRAINING VERPLEEGKUNDIGEN: Ontwerp en ontwikkeling van video's en animaties voor het gebruik van een infuuspomp in de thuiszorg

Rijpkema, Marine (2013) DIGITALISERING TRAINING VERPLEEGKUNDIGEN: Ontwerp en ontwikkeling van video's en animaties voor het gebruik van een infuuspomp in de thuiszorg.

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Abstract:Design and development of instruction videos and animations regarding working with an infusion pump. Because elderly prefer to stay at home longer, the need for healthcare at home is increasing and getting more complex. One of the reasons for increased complexity is the fact that more medical technical skills are needed to do the work (Keurhorst, Kusters, & Laurant, 2011). Furthermore, it is important that healthcare providers stay skilled once the training is completed. It is for these reasons that Carintreggeland (home care setting) is searching for a format of instruction to 1. teach new healthcare providers medical technical skills and 2. to make it more easy for healthcare providers to remain competent. In this study 15 instruction videos and 3 animations have been developed, aimed at gaining understanding of how to use the CADD Legacy PCA (see figure 1). All proceedings from preparing and programming the pump till the subcutaneous insertion of a needle are included. For the more procedural actions (like insertion of a needle) videos are made (see figure 2), while animations have been made for the conceptual actions (like programming the pump). The content of the videos and animations is based upon the task analyses performed by video observations of experts, needs analysis among healthcare providers and hierarchical task analysis. For the design of the videos and the animations, the principles of Plaisant and Shneidermann (2005) and some of the ease of use factors of Bethke, Dean, Kaiser, Ort and Pessin (1981) have served as the basis. The videos are accessible by a computer as well as by mobile phone. The videos are evaluated formatively on computer and telephone and based upon these outcomes adapted. In the end, a final formative evaluation took place by giving a training including the use of the videos and animations and exercise with the real pump and a phantom doll, led by experts. Five healthcare providers participated, who, by filling in a questionnaire at the end, evaluated the quality of the materials and stated to what extent they thought they were able to perform the actions learned in the training. Outcomes showed that the participants were satisfied with the quality of the videos and animations (the average mark was an 8 out of 10). Also the statements regarding 'if they thought they were able to perform the actions at the end of the training' were rated on average with an 8 out of 10. Despite of these positive results, the outcomes also show that there are still some improvements possible for the animations and videos. The videos could be improved by making a new voice record in which the voice is louder and there is less background noise. Next to that, the user friendliness could be increased by putting tags on the timeline of the video so that it becomes more easy to skip to the part you are interested in. Regarding the animation of the pump, this could be improved by an introduction with information about the terminology and providing the opportunity to insert the values by the right amounts of clicking. To improve the animation of the patient record for computer use, the animation could be made smaller to ensure everything is visible at once, in one screen. Finally, a clear website should ensure it is easy to find the video or animation you are interested in. Since the formative assessment was not an experimental study and just five healthcare providers participated, the results are only an indication and a firm conclusion cannot be drawn from this study. To get to know if there is a significantly larger learning effect when using the videos in comparison with paper based instruction, an experiment would be necessary.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:81 education, teaching
Programme:Educational Science and Technology MSc (60023)
Link to this item:http://purl.utwente.nl/essays/64313
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