University of Twente Student Theses
The spirit is willing, but the flesh is weak : the role of service quality, satisfaction and reputation in volunteer retention
Dyck, Stefan (2011) The spirit is willing, but the flesh is weak : the role of service quality, satisfaction and reputation in volunteer retention.
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Item Type: | Essay (Master) |
Faculty: | BMS: Behavioural, Management and Social Sciences |
Subject: | 85 business administration, organizational science |
Programme: | Business Administration MSc (60644) |
Link to this item: | https://purl.utwente.nl/essays/64458 |
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