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Assessing the Impact of Business Process Redesign Decisions on Internal Control within Banks: A Methodology

Wielstra, Biense Adrianus (2014) Assessing the Impact of Business Process Redesign Decisions on Internal Control within Banks: A Methodology.

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Abstract:Banks are struggling to successfully implement control requirements into their processes and information systems, while laws and regulations are getting more and more elaborate and require banks to implement controls not only in their processes, but also in the underlying information systems. Shareholders and customers also become more demanding. As a consequence, multiple banks have a mission to increase operation efficiency, improve transparency and to improve client servicing. To be able to do this banks are currently redesigning many of their processes and underlying information systems. Automation of controls is a major issue in this transformation. Redesigning bank processes however, has an impact on risks and influences the way in which controls are implemented. But there is no integrated approach to assess the impact on business process redesign decisions on internal control. The Governance, Risk Management and Compliance research area recognizes the need for a more integrated approach and recommends that business process models should be linked to risks and controls, but little scientific research is done in this area and no concrete guideline is developed. Therefore this research focuses on designing a methodology that serves as a guidelines for assessing the impact of business process redesign decisions on internal control.
Item Type:Essay (Master)
Clients:
Deloitte, Amstelveen, the Nethelands
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:54 computer science, 85 business administration, organizational science
Programme:Business Information Technology MSc (60025)
Link to this item:http://purl.utwente.nl/essays/65166
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