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De actieve betrokkenheid van klinische behandelaren en begeleiders in het ontwerpproces van een nieuwe mobiele biosensor-techniek binnen de GGZ, de Sense-IT!

Thes, E.S. van (2014) De actieve betrokkenheid van klinische behandelaren en begeleiders in het ontwerpproces van een nieuwe mobiele biosensor-techniek binnen de GGZ, de Sense-IT!

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Abstract:Context The Sense-IT! is a new technological intervention which can be helpful for patients to increase emotional awareness by measuring emotional arousal-levels. The Sense-IT! can be designed as a wearable and unobtrusive device because of the technological developments nowadays. Using technology in the health care is a new development and can lead to more efficiency. The research was about answering the following research questions: “Which values, userrequirements and contextual inquiry of clinical psychologists and social workers needs to take into account for when the intervention is implemented? Method This research is a part of a long term scientific research of the University of Twente by order of GGNet. The research method accords to the theory of the Human Centered Design and the CeHRes Roadmap. The participants were selected out of a group of psychologists and social workers from a psychotherapeutic clinical setting. In order to answering the research questions there is been developed a semi structural interview and performed and afterwards analyzed in a systemic way. Results Four personal values are located: optimizing the current style of work, to maintain or increase the autonomy of the patients, (keep) providing personal assistance and to increase the quality of life of patients. User requirements and suggestions are given for operationalization of the values. The contextual inquiry consists of: organizational requirements, desires for the product, requirements for the product, signals of risks and the attitude towards technology in the health care in general and towards the Sense-IT!. Conclusions This research delivered an ‘colorful’ set of data consists of: values, userrequirements and contextual inquiry according to workers form GGNet Scelta. These data are illustrated in Figure 5. and Table 3.. Discussion The Sense-IT! needs to be integrated in the current style of work, according to the participants, which points to fear of changes, fear of spending extra (rare) time or sufficient tools to increase emotional skills of patients. Participants seems to have a positive and enthusiastic attitude towards using the Sense-IT! in the near future and see lots of opportunities. The variations within the values can be seen as a challenge; a challenge to create an united working method for the Sense-IT!. Recommendations To take account for the userrequirements and the contextual inquiry in developing the hardware and software design of the Sense-IT! and the implementation concept, there can be ‘lend a ear’ on ‘the voice’ of the users; the workers. This will probably result in a good fit between the intervention and the strong culture of GGNet Scelta. Besides it, an strong recommendation is to involve the endusers, the patients, in the further development of the Sense-IT!. The theory of the HCD and the Roadmap can be helpful by that. Follow-up research can be done by arranging focus groups to examine and validate the four values furthermore. There can be considered if the Sense-IT! suits for a broader target group then ‘just’ people with an borderline personality disorder. Beside this, there can be arranged a collaboration with available VERS-applications. In conclusion, listen to the voice of the users and endusers to develop an usable Sense-IT!.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology MSc (66604)
Link to this item:http://purl.utwente.nl/essays/65173
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