University of Twente Student Theses


Adoption of Personal Health Records (PHR) in The Netherlands: A study using the PRIMA-model

Hessels, Stefan (2014) Adoption of Personal Health Records (PHR) in The Netherlands: A study using the PRIMA-model.

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Abstract:A personal health record (PHR) is an electronic resource of health information for individuals to make health decisions. These patients can own and manage the information in the PHR, which comes from healthcare providers and the patient himself. According to a study done by the NCPF there is a huge interest in PHR’s in The Netherlands. However, there is only little adoption of this product. We used the PRIMA-model in order to understand why the adoption-rate is low. We have mapped this model to the several well-known IS-success models, like TAM, UTAUT and the IS-success model. During this study we have found out that there are several aspects that have a negative influence on the adoption rate: Perceived Risk (especially privacy), perceived usefulness when they are not sick, Information Quality, perceived compatibility and ease to use. Finally, we have suggested some factors that PHR-suppliers could improve in order to increase the adoption rate of PHR’s in The Netherlands.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:54 computer science
Programme:Industrial Engineering and Management BSc (56994)
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