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E-Health: virtual coaching en SMS service ter bevordering van seksuele gezondheid van hoog risico jongeren: het opstellen van Persona’s en gebruiksscenario’s

Baumann, S.N.V. (2014) E-Health: virtual coaching en SMS service ter bevordering van seksuele gezondheid van hoog risico jongeren: het opstellen van Persona’s en gebruiksscenario’s.

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Abstract:Background. Sexual health is more than the absence of disease and infection, it is about a state of physical, emotional, and social wellbeing in relationship to sexuality. High risk adolescents (ethnical minorities and adolescents with low social economical positions) are the most vulnerable when it comes to different aspects that are an influence on sexual health. The nationwide available Sense program offers sexual aids for adolescents under the age of 25, with the use of eHealth technology. Goal. The goal of this research is to develop the primary and secondary Persona’s and matching use-case scenarios for the potential SMS service and virtual coaching for sexual education and/or prevention. Persona’s and use-case scenarios are used to develop technology that optimally fits the behavior and lifestyle of high risk adolescents, with the goal to improve the implementation and adoption of new technology. Method. Analysis of transcripts of four focus groups of high risk adolescents (n=39), literature and complementary questionnaires are used to develop the Persona’s and use-case scenarios’. This process is a part of the pre-design phase of the CeHRes (Center for eHealth Research) roadmap. During this phase, needs and requirements of the potential users are translated into concrete scenarios. Results. Ethnicity plays a major part in the primary Persona, and religion in the secondary Persona. Some of the important requirements that recur in both Persona’s and use-case scenarios for the use of SMS service and virtual coaching are that the application has to be: anonymous, reliable, legitimate, interactive, professional, attractive, accessible via a smartphone, simple, clear and quick in communication, and free of charge. Discussion. It is of cultural and gender dependence whether high risk adolescents can talk about sexuality and which information is desired. The choice between virtual coaching and SMS service to ask questions anonymously depends on the available technology. Conclusion. High risk adolescents have a positive attitude towards virtual coaching and SMS service, when it comes to asking questions about sex, love, and relationships. Important to note is that adolescents prefer to choose their own preferences and settings, and they experience communication via such services as if they talk to a “real” caregiver/person.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
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