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Evaluatie van de gebruiksvriendelijkheid en persuasiviteit van een web-based applicatie Een vergelijking tussen het oude en het nieuwe systeem

Chaboksawar, Tina (2014) Evaluatie van de gebruiksvriendelijkheid en persuasiviteit van een web-based applicatie Een vergelijking tussen het oude en het nieuwe systeem.

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Abstract:Background: The elderly are exposed to infection hazards differently than young people. It is important to map out how much care-related infections and associated risk factors in the nursing homes occur. We can think about different ways to reduce the prevalence, when a better image of the nursing home infections is created. To get an image of care-related infections and associated risk factors, in the nursing homes, the University of Twente (in cooperation with iPrevent) developed a web-based application. This allows nursing home doctors to register their clients for prevalence measurements. In this study the usability and persuasiveness of the web-based application will be evaluated. Objective: There will be a comparison made between the old system (SurveyMonkey questionnaire) and the new Prevalence Application. The user-friendliness and the persuasiveness of the Prevalence Application is mapped out. The aim is to see if the added User-Centered design and persuasive elements have any value in terms of usability and persuasiveness. Method: We have used user tests (n=7) and a questionnaire for this research. The user tests contains of scenario-based user-tests, whereby the respondents fill in the information about the fictitious patient in the systems. After that a 'Perceived Persuasiveness questionnaire (PPQ)' will be filled (after using each system). Then there will be a qualitative interview. The questionnaire research will make use of the PPQ and the 'Computer System Usability Questionnaire (CSUQ)'. The analysis will be made with the use of Excel and SPSS. Results: PPQ of the old system questionnaire and the Prevalence Application score the same (M=3). 57% of respondents have a preference for the Prevalence Application and 14% of users prefer the old system. On average the respondents spend 08:20 minutes to fill in the old system questionnaire compared to 07:18 minutes at the Prevalence Application. Conclusions: The Prevalence Application is more user friendly and more persuasive than the old system questionnaire. The respondents needed less time on entering the clients in the Prevalence Application. On average, the respondents at the Prevalence Application have fewer errors than the old system questionnaire. There is room to improve the Prevalence Application.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
Link to this item:http://purl.utwente.nl/essays/65639
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