Improving the flow of parts in the distribution centre operated by a global logistic service provider

The transport and logistics industry is one of the world’s largest industries. A world without transport is unimaginable in our daily lives and logistics is just as indispensable, since it manages the flow of transport. In our research, we analyse the flow of parts and warehousing processes of a global logistic service provider. The warehouse where we conduct our research operates in the spare parts business. The response time is therefore crucial in providing the best service to the end customer while the quality has to be maintained. In fulfilling the demand, the company aims to deliver the right parts, at the right time, with the right quantity and guaranteed quality in the most efficient way. Efficient movement and storage of parts is necessary to reduce expenses, while quantities increase and the overall quality level is retained. To meet the previously mentioned requirements, the warehousing processes need to perform optimally. However, improving the warehousing processes is not as easy as it seems.