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Definition and design of client profiles for dementia clients in the Dutch home care sector: Benchmarking performance of home care providers in order to better estimate healthcare costs

Hol, E.M. (2014) Definition and design of client profiles for dementia clients in the Dutch home care sector: Benchmarking performance of home care providers in order to better estimate healthcare costs.

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Abstract:We developed client profiles on the basis of a literature review and workshops with representatives of nine home care providers. Client profiles are meant to characterize groups of clients based on determinants with predictable health services efforts and costs. The scope was limited to dementia as main disease. Within the main group of dementia clients eight client profiles are initially defined based on possible values of three determinants. Subsequently, the home care providers gathered and delivered effort and cost data of clients distributed over the client profiles. These data were analyzed together with the results of five additional determinants which were abstracted from the literature and recognized by the representatives. Successively a data analysis has been performed to analyze which determinants – out of the total selected group of eight - are valuable to include in the client profiles for better estimation of efforts and costs according this data set.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:44 medicine
Programme:Health Sciences MSc (66851)
Link to this item:http://purl.utwente.nl/essays/65895
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