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The use of intranet in indonesian government agencies : the cultural validity of the unified theory of acceptance and use of technology

Fitriani, Dwi (2014) The use of intranet in indonesian government agencies : the cultural validity of the unified theory of acceptance and use of technology.

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Abstract:Advanced integration of communication and information system changed intranet into a system that enable workers to perform task in any possible time and venue. This development increases the use of the intranet in Indonesia, especially by government agencies. Utilization of intranet as an online workspace is for employee services, communication and socialization, working tools, knowledge sharing and collaboration facility. In the present study, intranet utilization measurement is done by using the context-based UTAUT model because most of existing technology acceptance and use theories was developed in Western cultures, thus, culture and structure of the organization were added to the model to be more precise. Survey on 533 employees of a government institution at the ministerial level in Indonesia was conducted to test the model with structural equation modeling and PLS technique. The result shows that performance expectancy is the strongest factor influencing intention to use, followed by effort expectancy and social influence. Culture and organizational structures are correlated to intention to use. The relation of culture and organizational structures as determinant on intention to use is insignificant, but as moderating variables both are increasing the influence of performance expectancy and social influence on intention to use.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:05 communication studies
Programme:Communication Studies MSc (60713)
Link to this item:https://purl.utwente.nl/essays/65970
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