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Improving efficiency and patient experience of the Ambulatory Cardiology Program

Barends, M.G.H.W. and Pieterse, R.G.M.G. (2014) Improving efficiency and patient experience of the Ambulatory Cardiology Program.

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Abstract:Mount Sinai Hospital (MSH) in Toronto, Ontario, Canada, is a mid-size teaching hospital. Because of the existing financial climate across the province of Ontario and changes in funding models introduced by the Ministry of Health and Long Term Care, it is essential for MSH to critically examine the effectiveness and efficiency of all cardialogy services provided to its patients. The processes in the ambulatory cardiology program were perceive as not effective and not efficient. This research reviews the services of the ambulatory cardiology program.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:30 exact sciences in general, 85 business administration, organizational science
Programme:Industrial Engineering and Management BSc (56994)
Link to this item:http://purl.utwente.nl/essays/65990
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