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An explorative study into HRM frames and trust in HRM: results of a case study at Royal Philips.

Horsthuis, J.J. (2014) An explorative study into HRM frames and trust in HRM: results of a case study at Royal Philips.

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Abstract:It was explored whether HR professionals and line-managers showed congruent HRM frames and whether their shared perceptions were related to employees’ trust in HRM. Subject of the study was the e-HRM system implemented a business site of Royal Philips. A mixed-method approach resulted in interviews with HR professionals and line managers to reflect on the way they made sense of the e-HRM system. Questionnaires were also distributed - to employees - measuring the level of trust in the e-HRM system. Findings showed a high congruence in frames and a high level of trust in HRM, supporting the assumption of a possible link between the two concepts. The study not only revealed congruence in frames to exist between groups but also within groups. Contributions have been made to the understanding of HRM frames and the implementation of an e-HRM system. Future studies can use the findings of this study to statistically reflect on a possible relationship between HRM frames and trust in HRM. Also the concept 'trust in a system' can be further explored to see whether it differs from interpersonal trust.
Item Type:Essay (Master)
Clients:
Royal Philips, Drachten, Netherlands
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:05 communication studies, 77 psychology, 85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/66035
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