University of Twente Student Theses


De user experience van een user interface door middel van voelen, horen, ruiken en proeven

Mencke, Valerie (2015) De user experience van een user interface door middel van voelen, horen, ruiken en proeven.

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Abstract:This report presents a study which focused on the extent to which the senses tactile, auditory, olfactory, and taste in user interfaces could deliberately enhance the user experience. A lot of knowledge is already at our disposal of how to design with visual stimuli, but less is known about other senses. Hence, we focused on other senses by omitted visual aspect from analysis. When multiple senses are addressed properly in design, the user experience will likely be improved. After all, in everyday live we use all of our senses all of the time, to create a total experience of the world. We examined literature that considers how an experience is formed. Subsequently, we explored ways to predict a user experience by involving senses in user interfaces. If a designer can predict an user experience, he can also design a product based on that prediction, which allows him to form products that might deliver the same desirable user experience for many different people. When the design route is laid out and the desirable user experience is chosen, the designer can start choosing senses and stimuli to compose his product. In this report we present an overview of the reviewed four senses in relation to emotional experience and efficiency. The section on emotional experience elucidates how we experience different stimuli. We examined likes and dislikes of these stimuli and extents to which these stimuli will be experienced the same way by different people. The section on efficiency explains how these different stimuli can be efficiently integrated in an user interface, by questioning what kind of information they should send to the user. Designers could use this overview to help them choose stimuli that evoke the adequate user experience. After completion of literature study, knowledge was applied to explore results in a real design case. To do so, we created two scenario’s. The first scenario was based on efficiency, in which we designed a remote control to navigate through a film menu. As a result, the concept ‘ The Sense Remote’ was designed, witch allowed to navigate without getting any deliberate visual feedback. The second scenario was based on the emotional experience, in which we searched for basic core stimuli that could evoke certain emotions. For this scenario we designed a core stimuli model, in which the core stimuli are devided by the emotion they could evoke. Additionally, two moodboards were made that included core stimuli. Each moodboard should evoke a feeling or emotion, when sensing it. The efficiency and emotional experience are treated separately in this paper for the sake of clarity. However, in reality these two parts are often not separate at all as they often strongly interact and a product always contains both. The separated knowledge of efficiency and emotional experience might help to configure different stimuli in designs, depending on the desired user experience. Eventually both parts will have to be considered in design and optimally integrated with other sensory stimuli where the visual stimuli will find his place as well. By doing so, the right combination will assumedly improve the ultimate user experience.
Item Type:Essay (Bachelor)
Faculty:ET: Engineering Technology
Subject:20 art studies
Programme:Industrial Design BSc (56955)
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