University of Twente Student Theses


Do we need the ISO 55000? : the added value of the ISO 55000 standard series for road infrastructure asset management

Ruiter, R.J. (2015) Do we need the ISO 55000? : the added value of the ISO 55000 standard series for road infrastructure asset management.

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Abstract:As part of the master programme of Construction Management and Engineering at the University of Twente, this research is executed to find an answer to the following question: ‘What is the added value of the ISO 55000 standard for the owners of Dutch road infrastructure Asset Management systems, and how can the ISO 55000 standard contribute to the Dutch road infrastructure sector?’ The research was conducted through interviews, literature review and a case study. First, the subject of Asset Management (AM) and the ISO 55000 standard are examined. AM is the term for the coordinated activities of an organisation to realize value from its assets. This is executed by finding the optimal balance between costs, performance and risks. The ISO 55000 standard describes what elements should be included in an AM system and the standard formulates requirements for such a system. These requirements can be found in ISO 55001. Following is the analysis of the implementation of two comparable standards, to find the different factors that influence the implementation of a standard. The first examined standard is the predecessor of the ISO 55000, the PAS 55 from the UK. The second examined standard is another management system standard, the ISO 9000. This examination is done through interviews and a literature study. From this examination it became clear that a number of factors influence the implementation of a standard:  the demand for improvements  the demand for standardisation  the degree of regulation  the motivation of the organisation for implementing a standard  the involvement of countries and multinational organisations  sufficient potential benefits The next part of the research is the examination of different tunnel AM systems through interviews and literature review. The decision to examine tunnels is based on the fact that tunnels are critical elements in a network. Tunnels are seen as separate objects and are managed separately, this makes them interesting for this research. The examined tunnel systems are developed according to certain legislation, regulation and guidance material. The following documents are examined to find out to what extent the existing legislation, regulation and guidance material covers the requirements of the ISO 55001:  The Dutch ‘Tunnelstandaard’, which arises from the implementation of the WARVW and RARVW, is developed by Rijkswaterstaat (RWS). Developing a tunnel’s AM system according to the Tunnelstandaard will result in an AM system which is for 96% ISO 55001 compliant.  The ‘Leidraad Risicogestuurd Beheer en Onderhoud’, which can be used to develop the operational part of an AM system, developed by RWS. Developing a tunnel’s AM system according to this document will result in an AM system which is for 63% ISO 55001 compliant. This is achieved by ISO compliant operational elements, but it lacks strategic and tactical elements which meet the ISO 55001 requirements.  The requirement specification developed by the municipality of Maastricht and ARCADIS for the long term maintenance of the Markt-Maastunnel. Developing a tunnel’s AM system according to this specification results in an AM system which is for 81% ISO 55001 compliant. The major deviations can be found in the supporting requirements.  The ISO 9001 standard for the development of a quality management system. It is not possible to develop a tunnel’s AM system according to the ISO 9001 since this standard contains requirements for a quality management system. A quality management system can be used as a basis for the development of an AM system and will be compliant to the ISO 55001 requirements for 57%. iv Next, different tunnel AM systems are compared to the requirements of the ISO 55001. The following tunnels are examined:  A73 tunnels; Roertunnel and Swalmentunnel, state tunnels  Salland-Twentetunnel, state tunnel  Waterwolftunnel, provincial tunnel  Markt-Maastunnel, municipal tunnel  Tunnels of Amsterdam; IJtunnel, Piet Heintunnel and the Michiel de Ruijtertunnel, municipal tunnels This research shows that the AM systems of the examined state tunnels meet all the requirements of the ISO 55001. This is the result of the implementation of the different guidance documents they have developed. RWS can be seen as the leading organisation in this area in the Netherlands and has developed a lot of guidance material about tunnel management and AM. Provinces and municipalities do not have all the possibilities an organisation like RWS has. The AM system of the Markt-Maastunnel corresponded to most of the ISO 55001 requirements, the Waterwolftunnel and the tunnels of the municipality of Amsterdam did not meet many ISO 55001 requirements. In practice, this is mostly not seen as a large problem and none of the examined organisations intended to become ISO 55001 certified. Concluding, the added value, the downsides, and the possible contributions of the ISO 55000 for the Dutch road infrastructure sector are explained. The added value of the ISO 55000 consists of:  The ISO 55000 offers a structure for the development of an AM system;  The ISO 55000 can be used for the development of an AM system for the management of specific objects, or an entire (infrastructure) AM system;  The standardisation of processes of an organisation delivers added value. The downsides of the ISO 55000 for the Dutch road infrastructure sector are:  The ISO 55000 standard is developed for AM system owners who also own the (major part of) the asset portfolio;  The ISO 55000 is too general;  More specific documents are available for the development of the AM system of a tunnel. The contribution of the ISO 55000 for the Dutch road infrastructure sector is different for every asset owner and asset manager. Some of the factors that influence the implementation of a standard are beneficial for the implementation of the ISO 55000. The Dutch road infrastructure sector demands improvement and standardisation. The standard can provide benefits for many organisations, and the governmental asset owners have the right motivation. The less stimulating factors are that RWS has decided not to implement the ISO 55000, and the general road infrastructure sector’s regulation does not demand standardisation. The national road tunnels manager (RWS) has guidance material for the implementation of an AM system that is beyond the ISO 55000. Provincial and municipal road tunnel managers do not use this so far. These organisations have to decide if they want to follow on to the procedures of RWS, or if they want to develop their own tunnel AM systems according to the ISO 55000. Resulting from this research are recommendations specifically for the AM of tunnels, AM in the general road infrastructure sector, and how ARCADIS should deal with accreditation. Dutch tunnels AM systems should be developed according to the Tunnelstandaard. Opportunities appear for ARCADIS in the area of the Dutch provincial and municipal infrastructure asset owners. At state infrastructure, there are not much opportunities for ARCADIS because RWS is one of the pioneers in Dutch AM. At a tactical level, ARCADIS can offer its services to RWS. However, the bulk of the work has to come from the municipal and provincial assets. Working as a managing agent or consulting these asset owners with or without the ISO 55000 can be beneficial for ARCADIS. ARCADIS can assist service providers in becoming a trustworthy partner in an AM system.
Item Type:Essay (Master)
Faculty:ET: Engineering Technology
Subject:56 civil engineering
Programme:Civil Engineering and Management MSc (60026)
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