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Fostering Innovation: The Influence of New Ways of Working on Innovative Work Behavior - An Exploratory Multiple Case Study among White-Collar and Knowledge Workers

Moll, Florian (2015) Fostering Innovation: The Influence of New Ways of Working on Innovative Work Behavior - An Exploratory Multiple Case Study among White-Collar and Knowledge Workers.

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Abstract:This study examined the influence of new ways of working (NWW) on innovative work behavior (IWB). Due to changing economical and societal developments, organizations all over the world are increasingly implementing NWW and are facing an ever increasing need to successfully innovate. However, while the scientific community has paid extensive attention to both concepts separately, only little is known about the relationship and potential influences of NWW on IWB. In order to add to our limited understanding of this relationship, the present paper developed propositions to provide a first view on the causal relationships and to guide and stimulate future scientific efforts. Therefore, semi-structured interviews were conducted with twelve white-collar and knowledge workers of four Dutch companies. The findings indicate that the employment of NWW has various positive influences on all phases of IWB and that NWW provide a coherent bundle of practices that complement each other and have both individual and synergistic positive influences on IWB, provided that regular and predictable physical contact is maintained. For organizations, the findings imply that, through implementing NWW (i.e. teleworking, flexible workspaces, flexible working hours and ICT support), the innovative capacity of their workforce can be increased and more effectively be tapped.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/67071
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