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Improving Flowmanager - Providing recommendations on the improvement of workflow commissioning and semantic checking

Rothman, H.J. (2015) Improving Flowmanager - Providing recommendations on the improvement of workflow commissioning and semantic checking.

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Abstract:This is a public version of this thesis. Due to confidentiality, the name of the company involved has been changed to BuildIT and the name of the product has been changed to Flowmanager. Also, some parts of the thesis are marked as confidential and therefore are not included in this public version. A workflow management system (WfMS) is an information system which controls transactions between activities within a workflow (Stohr & Zhao, 2001). WfMS’s are often used by several parties such as banks and insurers to manage the difficult financial processes these companies encounter. BuildIT is looking to improve their own WfMS called Flowmanager. More specifically, BuildIT wants to know how they can improve the workflow commissioning and semantic checking properties of Flowmanager. This request has been the basis on which this thesis is built and has led to the following research question: How can workflow commissioning and semantic checking in Flowmanager be improved to meet the demands of clients, by applying best practices and standards derived from the theory?
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/67136
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