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The suitability of idea management systems for radical innovation in the front-end of open innovation

Loohuis, B.G.J. (2015) The suitability of idea management systems for radical innovation in the front-end of open innovation.

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Abstract:Aided by the rapid development of information technology, idea suggestion programs have taken a massive leap forward from physical idea suggestion boxes to online interactive idea management systems that use crowdsourcing to capture and manage ideas. Combining this development with the front-end of innovation - that offers the real keys to success in the innovation process - and we find an interesting research topic. Idea management systems are online software-based frameworks that organisations can and should use to capture and manage their stakeholders’ ideas. User-generated ideas are found to have a significantly higher score in terms of novelty and customer benefit than ideas generated by professionals. Key problems of idea management systems though are, among others, the focus on incremental innovation and the lack of successful radical innovations. This study aims to identify recommendations regarding the design of idea management systems that makes them (more) suitable for radical innovation. In order to do this, two models have been developed that show the differences in the design of idea management systems depending on the degree of innovation that is being managed. Four recommendations regarding the design of an idea management system suitable for radical innovation are brought forward. An early distinction regarding the degree of innovation is necessary, a well-structured standard template needs to be used for idea submission, different users need to be involved depending on the degree of innovation, and inspiration needs to come from the right layer of management.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
Link to this item:http://purl.utwente.nl/essays/67412
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