The Influence of Feedback on Team Effectiveness

This study examines actual feedback behaviors of leaders as predictors of the team effectiveness. Data was used from video-recorded regular staff meetings (N=29) and follower surveys (N=405). The leaders and followers are employed by a large Dutch public-sector organization. The goal of this study was to find out what effects different types of feedback coming from the leader (i.e., positive and negative feedback) had on the team effectiveness in the organization. This study shows that there is a positive relationship between both negative and positive feedback on the team effectiveness. These findings highlight the importance of further research into this subject. Future research is likely to hold important implications on how leaders should behave to enhance the team effectiveness.