University of Twente Student Theses


The impact of the services of an incubator on the development of the tenants

Tousmanof, Kimon (2015) The impact of the services of an incubator on the development of the tenants.

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Abstract:This study focused on the impact of the provided services of a business incubator on the development of its tenants. The shared space and resources, the business support services and the access to the networks were identified as the main shared provided services of business incubators, while activity-based models containing gestation activities were used to capture the development of the tenants during their incubation period. The tenants of an incubator and certain selected individuals closely related to the operations of the incubator formed the research sample, where the latter were used to validate the data obtained by the entrepreneurs about whether and how the incubator contributed to the completion of the gestation activities. The two data sets were analyzed in two different ways, providing a more holistic answer to the main research question. The first analysis aimed at pointing out which provided service contributed the most, while the second one was used to identify which gestation activities were mainly completed with the direct or indirect support of the services provided by the incubator. The first way of analyzing the data resulted in the business support services as being the most important service for the development of the entrepreneurs, being responsible for half the activities completed by the entrepreneurs, followed by the access to the networks and the shared space and resources. From the 35 selected gestation activities, the second way of analyzing the data yielded 11 as being completed with the significant support of the incubator, since they were completed by at least half the entrepreneurs and were seen as important by almost all the individuals interviewed.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
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