University of Twente Student Theses

Login

What drives employee performance : a look at abilities, motivation and financial performance in an ICT consultancy setting

Dibo, N. (2015) What drives employee performance : a look at abilities, motivation and financial performance in an ICT consultancy setting.

[img]
Preview
PDF
795kB
Abstract:This thesis attempts to find drivers of employee performance in the ICT consultancy sector. Its theoretical bases lie with the AMO the theory surrounding the HR causal chain. Based on the AMO model independent variables are chosen and their effect on employee performance is analysed in a sample of 1.577 employees in a Dutch branch a multinational ICT consultancy firm. The hypotheses concern training, experience, commitment, front line manager performance and individual employee financial performance. All these independent variables are hypothesised to have a positive relationship with employee performance. The sample is split in two groups, all employees and employees that are part of the “financial group”. This is done because not all employees individual financial measures as not all employees bill customers directly. For the “all employees group” training and commitment are significantly positively related to employee performance. Tenure (experience) is significantly negatively related to employee performance. Front line management performance is not significantly related to employee performance. For the “financial group”, training, commitment, management performance and individual financial performance are significantly and positively related to employee performance. Tenure is significantly negatively related to employee performance.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/67779
Export this item as:BibTeX
EndNote
HTML Citation
Reference Manager

 

Repository Staff Only: item control page