University of Twente Student Theses


Impact factors for innovative work behavior in the public sector : the case of the Dutch Fire Department

Nijenhuis, K. (2015) Impact factors for innovative work behavior in the public sector : the case of the Dutch Fire Department.

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Abstract:Through conducting a case study within a public organization, this study provides several new insights into the process of innovative work behavior (IWB) in the public sector. It describes what the most important impact factors for public employee IWB are, what the nature of their influence is and how they exert it. Also, it determines how these impact factors differ from those influencing IWB in the private sector and what the implications of these insights for public managers in search for firm innovativeness are. The results underline the crucial role of social-political factors, the direct supervisor, work-group interactions, organizational structure, certain organizational practices and individual characteristics during the process of public employee IWB. Depending on their nature, each of these factors are capable of stimulating as well as restraining individual IWB processes of public employees. Academic value is offered by the development of a comprehensive framework describing impact factors for public employee IWB constituting propositions for future research as well as the specification of differences between the process of stimulating employee IWB within private and public organizations. Practical value is delivered by the provision of recommendations towards public managers regarding how to stimulate IWB within the public sector as well as how to prevent that IWB is restrained within public organizations.
Item Type:Essay (Master)
Instituut voor de Fysieke Veiligheid (IFV), Arnhem, The Netherlands
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:71 sociology, 85 business administration, organizational science, 88 social and public administration
Programme:Business Administration MSc (60644)
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