University of Twente Student Theses


A method for information waste identification: Designed and tested at Company X

Getkate, Niels (2015) A method for information waste identification: Designed and tested at Company X.

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Abstract:The continuous improvement of manufacturing and production systems has long been of central interest to both managers and management researchers. As a consequence, lean thinking has become a well-known term for those interested. The principles of lean thinking and in particular the removal of waste and pursuit of perfection can be applied to any system where product flows to meet the demand of the customer, user or consumer. However, there is a lack of supportive methods for improving the overall information management system and infrastructure. The aim of this study is to identify the characteristics of lean information processes. For the purpose of this study, a method for information waste identification was developed. This method was applied at Company X. The project was designed to review the company’s key performance related-information processes on information waste. On the basis of the results of this research, it can be concluded that in order to prevent information processes from information waste, the flow of information elements should be in line with the needs of the information consumer. Furthermore, the information elements should be accurate, reliable and up-to-date. Above all, organisations should make sure they are able to identify information needs. Therefore, an effective method for identifying and eliminating information waste in management reports, should be able to distinguish relevant from irrelevant information. Besides, it should be able to detect whether or not relevant information is available. Finally, the method should be able to identify inefficiencies in the information processes.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
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