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Lessons learned from emergency response management to ensure business preparedness for future crisis events : A literature review

Meijerink, L.E. (2015) Lessons learned from emergency response management to ensure business preparedness for future crisis events : A literature review.

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Abstract:Business persistence is the most important task for business managers to conduct, with the evolvement of the global economies and interdependencies this job is threatened more and more. Business crises are undesirable and have crucial consequences for business practices. Because of the two factors of business crises being; low-probability and high-complexity the lessons learned are scarce and every different crises lead to new lessons learned. The field of emergency response management is the research field of public organizations responding to emergencies, disasters and incidents, which is their core task to ensure safety for communities. These organizations deal with emergencies way more often and therefore this area of research consists of valuable lessons learned. Such a comparison between these two disciplines is unique and is therefore a valuable addition to the existing literature. In the first section a literature review is conducted and the lessons learned are shown. In the second section the relevancy of these lessons learned for business is evaluated. This evaluation led to valuable implications for business continuity. The most renewing finding was the use and the need for implementation of technologies which can support multiple activities in crisis management.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science, 88 social and public administration
Programme:International Business Administration BSc (50952)
Link to this item:https://purl.utwente.nl/essays/68521
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