University of Twente Student Theses


The interaction between consumers and electrical cars : a longitudinal study

Okur, Can Tim (2015) The interaction between consumers and electrical cars : a longitudinal study.

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Abstract:The aims of this study were twofold: first, to investigate how prospective customers of electrical vehicles (EVs) are influenced by the use of electrical carsharing cars and second, to investigate how they perceived using these EVs. We reviewed previous studies and found that three variables are decisive indicators of whether prospective customers would or wouldn't use EVs: (1) general EV acceptance, (2) usability and (3) range anxiety. Following this, we measured how using electrical carsharing cars influenced these variables within two groups of experienced and inexperienced EV users, respectively. Furthermore, we conducted semi-structured interviews to investigate how participants perceived using these cars. According to our results, general EV acceptance and usability showed low variability, while range anxiety showed high variability. In addition, participants perceived the sustainability of the EVs, having an extra car, and having low costs as main advantages of the electrical carsharing cars. In contrast, the limited distance range, the recharge infrastructure, and the inflexibility of booking the car spontaneously were perceived as the biggest disadvantages. According to our results, it is advisable to run electrical carsharing systems over long periods of time, in order to influence prospective customers’ general acceptance of EVs of positively.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology MSc (66604)
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