University of Twente Student Theses


The influence of the work environment on training transfer

Profijt, J. (2015) The influence of the work environment on training transfer.

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Abstract:Agencies invest billions in training with the intention to increase knowledge. Characteristics of the learners, the training design and the work environment all influence the increase of knowledge and skills in the workplace (training transfer). This study finds out if training enhances knowledge (generalization) and if this level of knowledge is maintained over time (maintenance). Finally, this study discovers to what extent seven aspects of a supporting work environment facilitate training transfer. A survey that measures the variables in this longitudinal study has been conducted among managers (training group and control group) within a cleaning agency. This research shows that training has an effect on the increase of knowledge (generalization) and maintenance of knowledge over time (maintenance). Beyond expectation, increase of knowledge was also evident in the control group. The participation in training spread over time may explain this increase of knowledge. Moreover, it is shown that young employees share more knowledge of Workplace Safety after this training than older employees do. Interestingly, the work environment only influences the control group, which shows that employees give feedback to several colleagues and have discussions with each other. Research could not be conducted on a number of factors due to validity problems; therefore longitudinal follow-up research with valid scales would be desirable.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:81 education, teaching
Programme:Educational Science and Technology MSc (60023)
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