University of Twente Student Theses


Coping with Variability: Improving the Inbound Process of the VMI Holland Warehouse

Brummelhuis, Bob (2016) Coping with Variability: Improving the Inbound Process of the VMI Holland Warehouse.

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Abstract:The objective of this research is to provide the management of VMI Holland with improvements on the current warehouse processes in order to control the variation in workload and to improve process efficiency. First we developed a customized performance measurement framework that enables the management and the foremen to measure and control the warehouse processes at the strategic, tactical, and operational level. Thereafter, we designed a simulation model of the inbound process of the warehouse to find potential improvements on the current situation and for a future scenario, where the company faces an increased material flow. From the results of scenario I of the simulation, we found that a flexible workforce improves the performance of the system as result of a more efficient distribution of the workload over the planned workforce. When all items arrive at the start of the day, the company needs an unrealistic large buffer in front of the receive stage, but results in a reduction in overtime at the receive station. When the company faces an increased material flow, there is a need to invest in the capacity of several workstations. We proposed roadmap to process improvements.
Item Type:Essay (Master)
VMI Group, Epe, The Netherlands
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:58 process technology, 85 business administration, organizational science
Programme:Industrial Engineering and Management MSc (60029)
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