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Care on demand - Improving the coordination between the members of the multidisciplinary team of Endocrine Oncology

Sark, E. van (2016) Care on demand - Improving the coordination between the members of the multidisciplinary team of Endocrine Oncology.

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Abstract:The developments in cancer care and health care in general ask for a specialized approach in a multidisciplinary team. This report presents improvements in the coordination between the specialists in the multidisciplinary team of Endocrine Oncology. Currently, the patient group of Endocrine Oncology is growing, resulting in an increase of the access times to the specialists. The comprehensive patient classification results in scheduled idle time or overbooked timeslots. At last, it is hard to characterize the patients who need consultations of supporting specialists or a combination appointment, resulting in low utilization. The simulation model shows that the capacity of the internists is not sufficient to cope with the variations in demand and capacity. By adapting the Bailey-Welch rule the average access time can be reduced. Changing the patient classification to a simpler variant, with just two patient types (New and Return), reduces the internal waiting time for the patients and the idle and overtime for the specialist. Look into this report, for a complete overview of the interventions and the results.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Industrial Engineering and Management MSc (60029)
Link to this item:http://purl.utwente.nl/essays/69213
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