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The right expression, but the wrong sender? The effects of Self-categorization and Politeness on the receiver of verbal Social control

BELTMAN, B. (2016) The right expression, but the wrong sender? The effects of Self-categorization and Politeness on the receiver of verbal Social control.

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Abstract:In a time where citizens are increasingly stimulated to govern their own ‘civil society’, it is important to investigate the effects of social control from citizens towards other citizens. In an experimental field-study and two pilot studies, the effects of self-categorization and politeness strategies during social control were examined on the angry and moral emotions of the receiver. Participants in this study were exposed to preventive informal social control in either a polite or non-polite condition and in either an ingroup or outgroup condition. Results show that polite social control had a direct negative effect on the angry emotions, but not the moral emotions. Social control from an ingroup member did not directly affect angry and moral emotions. However, proof was found that ingroup membership can increase cooperative behaviour after social control. Further implications are discussed.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:70 social sciences in general, 71 sociology, 77 psychology, 89 political science
Programme:Psychology MSc (66604)
Link to this item:http://purl.utwente.nl/essays/69321
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