University of Twente Student Theses
Reducing waiting times in the pre-anaesthetic clinic of VU University Medical Center
Brenk, D. van (2016) Reducing waiting times in the pre-anaesthetic clinic of VU University Medical Center.
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| Abstract: | Like many hospitals in the Netherlands, VU University Medical Center organizes the pre-operative screening of patients at an outpatient clinic. Patients for elective surgeries from different specialty departments are redirected to the pre-operative department for the screening, which results in the fact that most of the patients are walk-in patients. Peak hours of walk-in patients during the day increases the waiting times of the patients and the workload of the staff, demanding a redesign of the pre-operative processes. With the use of research techniques, we analyse the pre-operative processes, leading to recommendations for the planning and control design of the processes. |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 85 business administration, organizational science |
| Programme: | Industrial Engineering and Management MSc (60029) |
| Link to this item: | https://purl.utwente.nl/essays/69689 |
| Export this item as: | BibTeX EndNote HTML Citation Reference Manager |
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