Advice support system: Research and development of an advice support system for optimizing the back-end processes of semiconductor assembly for Fico Trim & Form Integration Systems B.V.

Mentink, B.A. (2006) Advice support system: Research and development of an advice support system for optimizing the back-end processes of semiconductor assembly for Fico Trim & Form Integration Systems B.V.

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Abstract:	The presented report describes the research that has been done to design a tool that can be used to support sales person during the advice generating process, by providing recorded knowledge outer his/her expertise. It describes why this tool is required, its required function, the expected performance, the design of the different components, maintenance issues and preconditions that need to be met with to guarantee the maintainability of the tool. The goal of this research was to develop a concept for an “advice support system” that supports sales agents of the different divisions, with information, necessary to generate an advice about optimizing the back end assembly proces is of a semiconductor product, while taking the customer’s situation and preferences into account. The initiator of this research, Fico Trim and Form, is a division of Besi Semiconductor Industries, which is a leading manufacturer of high-performance equipment and integrated systems for the semiconductor industry’s assembly process operations.
Item Type:	Essay (Master)
Clients:	Fico Trim and Form Systems
Faculty:	BMS: Behavioural, Management and Social Sciences
Subject:	85 business administration, organizational science
Programme:	Industrial Engineering and Management MSc (60029)
Link to this item:	http://purl.utwente.nl/essays/698
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