University of Twente Student Theses


HR practices enhancing employee knowledge to foster Employee-Driven Innovation

Röttger, Valentin (2016) HR practices enhancing employee knowledge to foster Employee-Driven Innovation.

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Abstract:Purpose – The increasing awareness by management and large organizations that the operational employee can be seen as a source for organizational innovation in form of knowledge creation and transfer leaves HR managers to strive for ways to enhance this process of Employee Driven Innovation (EDI) by placing the right HR practices. To find out what opportunities and limitations there are in the environment of a hospital is the purpose of this research and how it is possible with simple forms like selection, teamwork, training and reward systems to empower the operational care personal towards EDI. Research Design/Methodology/ Approach – Data was obtained from four semi-structured interviews from a clinic in western Germany. The interview covers all vertical level of the operational care personnel: head of care personal, head of a department, two operational care employees. They were analyzed by linking the interviews to the different HR practices and to be able to conclude in form of propositions about the possibility of EDI in a hospital. Findings – The data clearly showed that some teamwork and training are definitely a possible way to enhance EDI, but also revealed high limitations when it comes to selection and reward systems, with the influence of the bureaucratic and formalized environment. Value – The research conducted definitely introduces the concept in a new environment, the healthcare environment. It is exposing the limitations there are, especially the German system, and therefore contributing by recommendations on where to further develop EDI based on selection and reward systems in a hospital.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
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