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‘Less is more?’: a video-based field study about patterned behavioral interaction and team effectiveness

Brunink, A.M. (2016) ‘Less is more?’: a video-based field study about patterned behavioral interaction and team effectiveness.

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Abstract:This present study investigates the effect of behavioral interaction patterns of team leaders and followers on team effectiveness. At first, the focus is on the number of interaction patterns and its complexity. Secondly, the focus is on the specific behaviors displayed within the detected interaction patterns. This cross-sectional field study includes three methods: 1) inter-reliable coding of leader and follower behaviors during staff meetings; 2) surveys of 111 these same leaders and 1445 followers; 3) expert scores of each team’s level of effectiveness. Multiple hierarchical regression analyses showed that effective teams exhibit fewer and more simple interaction patterns. The predicted moderation effect of the degree of knowledge-intensive work was found in part. Focus on the specific nineteen behaviors within the detected interaction patterns led to the finding that transformational and transactional behavior were not significantly related with team effectiveness. However, counter-effective behavior of the leader was found significantly negative. It is concluded that the role of the follower in team performances must not be underestimated because its occurrence within interaction patterns is associated with team effectiveness. The findings of this study indicate that within patterned interaction, less is more. Practical implications, and strengths and limitations of this current study are discussed. Moreover, future research directions are proposed.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/70150
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