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Is strategic personnel planning; too ‘strategic’ for managers of an intensive care unit? : a qualitative case study into the HRM implementation process.

Adriaanse, Jeroen (2016) Is strategic personnel planning; too ‘strategic’ for managers of an intensive care unit? : a qualitative case study into the HRM implementation process.

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Abstract:Budget cuts in healthcare require organisations to be more efficient with their resources. Given the high labour costs in relation to total costs in this industry, and the effect that front line employees have on service quality, it is clear that good human resource management can be seen as critical to the success of every healthcare organisation. However research repeatedly found that a gap exists between what the organisation intended to do and what of this intention is realized. Little research has been done to understand the reasons for the existence of this gap. The objective of this research was to identify this difference between intended and realized HR practices and examine why this exists. The research was conducted at a Dutch hospital’s intensive care unit and had the form of a case study, in which mainly semi-structured interviews were conducted with 4 line managers and 1 HR manager. This paper produces support for the notion that HRM frames are part of the explanation for the difference between intended and realized HR practice. The findings indicate that a possible influence exists between the congruence of perceptions regarding the ownership and execution of an HR practice and the success with which it is implemented at intensive care units in The Netherlands.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
Link to this item:http://purl.utwente.nl/essays/70159
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