University of Twente Student Theses


Towards an integrated IoT capability maturity model

Vachterytė, Viktorija (2016) Towards an integrated IoT capability maturity model.

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Abstract:Through the Internet of Things companies obtain more and more data everyday that has potential in creating unique value. However, extracting beneficial information becomes more complex with this huge pool of data. Therefore, organizations need to improve their Internet of Things management and carefully facilitate the transformation from data to useful knowledge. Accordingly, this research aims at developing an integrated Internet of Things capability maturity model in order to provide companies with the self-assessment and guidance for a better Internet of Things management. In this paper, relevant capabilities and existing maturity models are analysed through literature review and combined for a new model creation. The results show that companies need to have a technical department integrated in decision-making activities and establish a very supporting and open culture for enabling information sharing. The article provides a five staged maturity model with explicit descriptions of the requirements and actions in technology, authority and culture, and knowledge management areas. Additionally, it provides the operational steps and suggestions for implementing the model.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
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