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Leaders' prototypical images of effective followers vs. followers' actual behavioral repertoire : an exploratory mixed-methods field study using survey- and video-data

Wind, M. E. D. (2016) Leaders' prototypical images of effective followers vs. followers' actual behavioral repertoire : an exploratory mixed-methods field study using survey- and video-data.

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Abstract:Based on the idea that followers represent a crucial component in creating effective organizational outcomes, this study examines the extent to which leaders’ prototypical images of an effective follower matches the actual behavioral repertoire of effective followers. A mixed-methods design is adopted which entailed 1) minutely coded, video-based data of followers’ behavioral repertoire in the field (n = 1492), and 2) leaders’ effectiveness ratings as well as their images of an effective follower, the latter gathered via an open survey question. As expected, a large mismatch was revealed between leaders’ prototypical images of an effective follower (n = 113) and their followers’ actual behavioral repertoire. Whereas leaders’ perceptions were predominantly relation-oriented in nature, effective followers showed most frequently task-oriented behaviors. Also, an even larger mismatch seemed to exist between these so-called LIFTs and the ineffective follower behavioral repertoire. The specific behavioral differences between the most and least effective followers pertained to: individualized consideration; transactional; counterproductive; and showing disinterest type of behaviors. In the discussion, the results of this study are reflected on and some practical implications and limitations are highlighted. Finally, areas for future research are sketched.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
Link to this item:http://purl.utwente.nl/essays/70194
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