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Enabling measuring of the patient flow in an orthopaedic clinic

Bos, K.E. and Hasper, W. (2016) Enabling measuring of the patient flow in an orthopaedic clinic.

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Abstract:This research enables measuring of the patient flow in the orthopaedic clinic in the Sint Maartenskliniek (SMK). An in-depth understanding of the patient flow process is required in order to identify areas for improvement and by that make the patient flow process more efficient. Therefore, the following research goal is defined: “Enabling measuring of the patient flow in an orthopaedic clinic.” We measured the durations of the external access time, the diagnostic process time, and the internal access time to the OR. The external access time is measured over the period 2012-2016 and has an average duration of X days. The diagnostic process time has an average duration of X days. The internal access time to the OR takes X days over the period 2013-2016. We created a Sankey diagram that presents the relative amount of patients within the patient flow. After referral 100% of patients have a first consult at the outpatient clinic. An receipt to the OR is received by 36% of the patients. The relative amount of patients with an OR-receipt that receive surgery is 67%. From the patients that receive surgery is 84% an elective patient against 16% emergency patients.
Item Type:Essay (Bachelor)
Clients:
Sint Maartenskliniek, Nijmegen, Netherlands
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:54 computer science, 85 business administration, organizational science
Programme:Industrial Engineering and Management BSc (56994)
Link to this item:http://purl.utwente.nl/essays/70229
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