University of Twente Student Theses


Berlin's e-participation strategy : "Zukunftsmusik"? (Still up in the air?)

Steinke, J. (2016) Berlin's e-participation strategy : "Zukunftsmusik"? (Still up in the air?).

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Abstract:The concept of smart cities has risen to a lot of attention in the last years. It has challenged big cities worldwide to stay competitive in their digital development and what they can offer to their citizens. The case study takes a closer look at the social aspect of smart cities, namely citizen engagement, e-participation strategies, and belonging past literature. It is the study’s purpose to illustrate how citizens can be enabled to participate in city development and how e-participation strategies are used to involve citizens into decision making in Berlin. Additionally, it shall display where Berlin encounters itself in the social smart city framework. Using qualitative research methods, the case of Berlin’s e-participation is investigated on the basis of both, an expert interview and the critical review of senate documents. The findings show that Berlin has a clear vision of their e-participation strategy. Its government is highly transparent, but lacks implementation of e-empowerment and the plan to get there. The case study concludes with a future outlook for Berlin’s e-participation.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:88 social and public administration
Programme:International Business Administration BSc (50952)
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