University of Twente Student Theses


Project FIX-IT Falkenberg

Gooijer, B.M. de (2014) Project FIX-IT Falkenberg.

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Abstract:Project FIX IT started in April 2014 in the Hoogezand plant in the Netherlands. The main goal of the project is to optimize the supply chain of the transport package. There are three reasons (Glauner, 2014) for improving this supply chain namely safety, image/reputation and costs. The problem is divided in three areas in which different members of the project team work with. The areas of interest are design, internal handling and external transport. This report describes the findings on the internal handling of the transport package. The current information flow of the transport package was mapped in order to define a focus area and find any available data. It was found that there is very little data available on aspects related to the quality of the transport package between production and the customer. The focus areas for improvement in internal handling are therefore chosen to be the information flow between palletizing and production and the information flow within the warehouse. To improve the information flow between palletizing and production an internal complaint system was designed. This internal complaint system standardizes the communication between warehouse and machine operators. By coupling a complaint code to common problems data is logged when warehouse operators complain about the problem to production. Using the complaint database, problems can be related to a specific production line or shift, to start problem solving systematically. The implementation of the complaint system was paired with the use of visual control checklists. These visual control checklists display a picture and a description of the common problems, a picture of what it should look like and the corresponding defect code. To improve the information flow within the warehouse the current databases were analyzed. It was found that many human errors are made as most of the information transfers and calculations are done manually. A start was made with setting the standards by making a calculator for choosing a palletizing program. For successive research and improvement a number of recommendations are made. The recommendations boil down to two things: generate data and improve communication. Data generation can be reached by extending the standardization in complaint communication between the warehouses and other plants. By measuring the current process capability data must be generated as well. To improve the communication SAP should be used more efficiently and knowledge must be shared.
Item Type:Internship Report (Master)
SCA, Sweden
Faculty:ET: Engineering Technology
Subject:52 mechanical engineering
Programme:Mechanical Engineering MSc (60439)
Keywords:transport package, box, palletizing, visual control, information flow, supply chain
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